The CHRO Skill No One Talks About Enough: Disciplined Ignoring
Most CHROs I know are not struggling because they lack effort.
They’re struggling because everything sounds important.
And when everything sounds important, attention gets scattered.
The CEO asks for something. A board member raises a concern. A consultant sends a 42-page report. A trend starts showing up everywhere. A peer mentions something that sounds smart.
Suddenly, the calendar is full, the team is running hard, and everyone is busy.
Busy is not the same as strategic.
The real skill most CHROs are not talking about is disciplined ignoring.
Not ignoring people. Not ignoring the business. Not ignoring the hard things that need to be faced.
Ignoring the constant stream of requests, meetings, projects, and trends that make you feel productive while pulling you away from work that actually moves the business forward.
This is exactly why I loved Erica Chapman’s talk on focus.
Erica Chapman, Vice President of Human Resources for FLNA Supply Chain, shared a simple leadership lesson from tennis that applies directly to the CHRO role:
Focus.
Watch the ball.
Have fun.
In a world where the HR agenda keeps getting bigger, Erica’s message is a reminder that great leaders do not just add more priorities. They help their teams know what to ignore, where to place their best attention, and how to keep playing to win.
You can watch Erica’s talk here: [insert YouTube link]
Attention Is the CHRO’s Most Expensive Resource
Attention is the CHRO’s most expensive resource.
Not time.
Attention.
It is your ability to see patterns, connect dots, challenge assumptions, anticipate risk, and prepare the organization for what is coming next.
That kind of work requires space.
So before adding anything to the list, the better question is:
“What should I stop giving my best attention to?”
A Simple Filter for Strategic Attention
Here’s a simple filter I keep coming back to:
• Does this move a current business priority forward?
• Does this help us prepare for a future risk or opportunity?
• Does this sharpen my ability to advise the CEO and executive team?
• Does this create leverage for my team?
If yes, act.
If no, ignore it, delegate it, defer it, or redesign it.
That sounds simple.
It is not easy.
Because low-value work often shows up dressed as urgent work.
And the most strategic things rarely scream for attention.
They sit quietly in the background until they become expensive.
Two Priorities Should Never Come Off the List
Two priorities should never come off the list, regardless of what else is happening.
First, keep sharpening your own edge.
The business is changing too fast to rely on what worked a year ago.
A year ago in today’s environment is closer to seven years in business reality.
The CHRO has to stay well-read, well-connected, and well-exposed to what is shifting outside their own company.
That is not personal development.
That is business intelligence.
Second, build a real tribe.
Not a networking group.
A small group of peers who tell the truth, share what they are seeing, and pressure-test your thinking before you walk into the boardroom.
Your HR dashboard shows turnover, engagement, succession depth, and workforce cost.
That matters.
But some of the most important signals come from conversations with people who are watching the same pressures from different vantage points.
They may see the trend before your dashboard does.
They may have already lived through the problem you are just starting to name.
They may ask the question no one inside your company is asking yet.
The CHROs Who Win
The CHROs who win will not be the ones doing the most.
They will be the ones who know what matters most.
They will protect their attention fiercely.
They will keep sharpening their own edge.
They will build a tribe they can lean on.
And they will have the courage to ignore work that keeps HR busy but does not move the business forward.
Because the goal is not to get more HR work done.
The goal is to help the business win.
Erica’s talk is a practical reminder of the same idea: leaders have to help their teams focus, watch the ball, and have some fun while doing hard work that matters.
If you are a CHRO at a company with 500+ employees and interested in hearing more sage advice from CHROs like Erica at this years Big CHRO Event, secure your spot here:
https://www.chropartners.com/bigchro26dfw
What is a filter you use to protect your attention?
For CHROs, CPOs and direct reports
Ā
50% Complete
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.