The CHRO’s new mandate: Why AI belongs in your job description

You may have noticed a new trend in the C-suite: companies merging CHRO and CIO roles—or giving HR formal oversight of AI strategy.

Let’s look at a few examples:

• Moderna promoted Tracey Franklin to Chief People and Digital Technology Officer after deploying thousands of ChatGPT bots and partnering with OpenAI. Their goal? Redesign jobs around what AI can do vs. what humans do best. Source
• ServiceNow introduced Jacqui Canney as Chief People and AI Enablement Officer—a title that makes it clear AI adoption is not just a tech strategy but a people one.
   
• ISS A/S merged its Chief People and Chief Information roles into one, appointing Liz Benison to oversee both talent and tech. The company explicitly cited the need to integrate workforce and digital strategy to drive growth.
   
• Covisian named Fabio Sattolo Chief People and Technology Officer, reflecting their AI-first approach to augmenting—not replacing—people in customer service workflows.
   
• OceanaGold tapped Michelle Du Plessis to lead both HR and IT, with a mandate that includes transformation, AI governance, and change leadership.
  
  

Why are these changes happening?

Because AI is reshaping how people work, learn, collaborate, and create value. And no function is better positioned than HR to guide that shift—with humanity and business outcomes in mind.

That’s why we created the Big CHRO AI & HR Strategy Workshop. Join other strategic CHROs to pressure test your AI strategy, learn from real examples, and leave with a working framework you can use immediately.

🔗 Apply to attend the Big CHRO Event here ⬅️

Ps. Mastermind members get a free ticket — Not a CHRO Mastermind member yet? Learn more here: https://www.chropartners.com/