How CHROs Turn Around a Struggling Business
"Has anyone ever kept a leader in a critical role for too long?"
She waited, then asked again. Don't leave me hanging.
Hands went up all over the room.
That was the fifth panel at our 11th annual Big CHRO Event on September 11 in the Dallas, TX area. The panel was called "Turn around a struggling business or function through talent changes," and the panelist asking that question had thirty-plus years in HR and opened by listing the mistakes she had made rather than the wins she had collected.
Names, companies, industries, and job titles are left out below. These leaders were specific on stage because the room was safe.
How do you tell whether a struggling business has a talent problem or a process problem?
Ask one question before you do anything else: if we changed the person leading this operation, would the outcome change? If the answer is no, you have a process, capacity, or market problem, and moving people will not fix it.
Our moderator framed the whole hour around this. We...
